As an MSP, you know the drill: You just signed a new customer and your team enthusiastically sets them up with your remote monitoring and management (RMM) software to move your customer from reactive responses to proactive control. The customer, on the other hand, just wants their current pain points to go away. They probably have been unhappy with their IT support. They are desperate for help. They count on you to put measures in place to ensure security issues do not arise again. And they want everything to be resolved from day one. That means you need to get up and running quickly.
Learn how Cisco Umbrella helps MSPs onboard new customers.