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TIM Customer Story

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© 2018 Cisco and/or its affiliates. All rights reserved. © 2016 Cisco and/or its affiliates. All rights reserved. How Italy's largest service provider leverages security to drive digitization and raise revenues. C A S E S T U DY Organization: Telecom Italia (TIM) Headquarters: Milan, Italy Users: 600,000 Objective: As Italy's businesses grew increasingly vulnerable to the threat of ransomware, data breaches, and other malicious malware attacks, service provider TIM sought an innovative solution to effectively and efficiently protect the network and data of its business users. Solution: Cisco Umbrella for Service Providers (SPs) Impact: • Rolled out TIM Safe Web to more than 600,000 customers, with less than 1 in 10,000 customers opting out of the service • Provided TIM with a unique competitive differentiator • Created an incremental revenue stream for TIM " Cisco Umbrella helps us improve our customers' lives and deliver the best customer experience by integrating service simplicity with ground-breaking protections against phishing and malware for businesses." Salvatore Nappi Head IT Business Marketing TIM

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