Case Studies

Norfolk Suffolk NHS Customer Story

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Case study Norfolk and Suffolk NHS Foundation Trust About Norfolk and Suffolk NHS Foundation Trust Norfolk and Suffolk NHS Foundation Trust was formed in January 2012 by the merger of Norfolk and Waveney Mental Health NHS Foundation Trust and Suffolk Mental Health Partnership NHS Trust. The Trust has almost 13,000 public, service user and carer members and employs approximately 4,000 staff who work from sites across the two counties. The Trust has strong working partnerships with social care, primary care, the police, the voluntary sector and all areas of the NHS. It has a long history of working closely with health, social care and voluntary sector partner organizations in both counties. Sustainability and Transformation Partnerships are increasingly important in planning the future shape of services, and the Trust plays an active role in the Suffolk and North East Essex and the Norfolk and Waveney STPs and mental health system leadership. The Challenge Maximizing security in a sensitive environment with multiple sites and devices "As a mental health trust, we are always mindful of stigma, and the need for maximum levels of confidentiality and security," explains Richard Green, Data Protection Officer. "Over time however, we outgrew our secure web gateway solution, which was unable to deliver the additional functionality we required." Objective With 40+ separate premises plus a growing number of remote workers and devices, Norfolk and Suffolk NHS Foundation Trust needed to ensure consistent levels of end-user security across all locations. As a mental health trust, this particularly sensitive environment required maximum levels of confidentiality throughout, with threats identified quickly and dealt with effectively. Solution Cisco Umbrella Cisco Firepower and ASA firewalls Impact • Complete coverage and visibility • Swift identification and remediation of all types of threats • Consistent service levels, regardless of location • Ease of use • Cloud delivery for quick time to value © 2019 Cisco and/or its affiliates. All rights reserved. " Cisco Umbrella has uncovered many potential breaches that we wouldn't have had previous insight into." Dave Jones Infrastructure Manager Norfolk and Suffolk NHS Foundation Trust

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