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Boston Medical Customer Story

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Case study Boston Medical Center The Results Increased security, visibility, and IoMT protections "Rolling out Umbrella was fast and simple," says Cullivan. "After first redirecting web requests through Umbrella's DNS servers, we then deployed virtual appliances which was straightforward and gave us a remarkably granular view into how and where users access the network for the kind of visibility we've never had before." That deep network insight has allowed BMC to both bolster and quantify its security posture. "Umbrella blocks one million of the one billion web requests made by our network per month, which is why we've seen a drastic drop in the number of malware and command-and-control incidents since deployment," he says. "Being able to know exactly what's happening helps us articulate security developments to our Board of Directors, and we're now able to provide them with clear reporting around security metrics like threats attempted and blocked by type and number." Outside of new reporting capabilities, Umbrella has also streamlined BMC's remediation process. "Our whole approach to reconnaissance has changed, because now we can pinpoint what is happening and where, without wasting time trying to figure out what's going on," says Cullivan. "For instance, we can literally see a workstation unsuccessfully trying to make command-and-control callbacks out to the web, so we know where to focus our efforts." " As healthcare grows increasingly more IoMT-centric, Umbrella will help us keep our patients and facilities healthy." Daniel Newman, MD, MBA Associate Chief Medical Information Officer Boston Medical Center Umbrella enables BMC to enforce security policies even when users connect through other networks, ensuring the same security inside and outside of the hospital. "Umbrella Roaming Client is so lightweight that it's invisible to users, so it doesn't interrupt patient care or impede any workflows, but still helps us see everything that's happening, right down to cloud services and apps which we can allow or block with a simple click in the Umbrella dashboard," says Cullivan. Boston Medical Center's reinforced security coverage extends beyond laptops and tablets to provide additional armor for the countless Wi-Fi-equipped, unmanaged medical devices known collectively as the Internet of Medical Things (IoMT). "By securing every web request, be it from a traditional Windows machine or an infusion pump, EKG machine, or a sensor-enabled hospital bed, Umbrella creates a more holistic security environment for any device on our network," says Dr. Newman. "As healthcare grows increasingly more IoMT-centric, Umbrella will help us keep our patients and facilities healthy." © 2020 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

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