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UPC Training Requirements

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Cisco Umbrella Cisco Umbrella Partner Console (UPC) Requirements for UPC access Introduction Customers are more likely to purchase Umbrella when they can see first hand the value that is delivered. The UPC makes it easy for partners to provision, manage and track multiple customer trials from a central cloud console. How can you get access to the UPC? Getting access to UPC is easy! To be eligible, one SE per Partner GEO ID must complete one of the following options. Requesting Access Upon completion of the prerequisites (Options one or two), follow the instructions below to request access to the UPC: Follow the directions below to gain access: Step 1: To request access to the Umbrella Partner Console, open a case with Partner Help Step 2: Fill out the Case Information fields as directed below: Architecture enter Security Technology enter Cloud Service Type enter Cisco Product or Service Information Sub Service Type enter Licensing Case Language enter English (or adjust respectively) Click the "next" button to advance to the next screen and enter the following information. Case Title enter Umbrella Partner Console Access Case Description Product type [Umbrella Partner Console] Administrator Email [Partner SE CCO Email Address] Administrator First Name [Partner SE First Name] Administrator Last Name [Partner SE Last Name] © 2019 Cisco and/or its affiliates. All rights reserved. Option 1: Umbrella SE Training + COLT Exam Option 2: Fire Jumper Stage 4 or higher for cloud, web and email security Required: • Watch all of the SE Pre-Sales Training videos here: cisco.com/go/ciscoumbrella and complete the exam. Required: • Find Fire Jumper resources here. Recommended: • Umbrella deployment lab dcloud.cisco.com Recommended: • Watch the UPC training video here: cisco.com/go/ciscoumbrella Example Case Description Upon receiving this case, Partner Help will review the information and if all of the criteria has been met, the Partner Help Agent will create the Umbrella Partner Console and provide the relevant information for the Umbrella Partner Console. The requester should also receive an activation email with the same information and a link to access the portal and create a password to the portal to begin provisioning. The required courses are outlined on the next page.

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