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Telekom Romania

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Case study Cisco Umbrella © 2020 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) The results Protection for Romanian businesses Cisco Umbrella enhances protection for Telekom Romania customers by blocking malicious domains and IPs in a very simple yet proactive way, with virtually no levels of intervention from the customer. Ghiman observes, "The customer experience with Cisco Umbrella Easy Protect is flawless. Customers do not have to do anything but subscribe to our service and select the net security option." Virtually transparent deployment for end customers comes with robust protection against threats on the internet. It defends against end users clicking on links leading to malicious websites. "Across the Telekom Romania customer base, we're regularly seeing Cisco Umbrella block millions of requests to malicious destinations every day," says Ghiman. "Since we launched our security solution in late 2019, we have blocked more than 360 million attacks." Not only that, but when access to a malicious destination is blocked, this is immediately apparent to end users. The service provides full transparency to customers through detailed reporting on the types of attacks that are identified and blocked. The success of the new service based on Cisco Umbrella provides a significant competitive advantage for Telekom Romania and a new source of revenue. With it, Romania Telekom has taken a big step toward building a broader range of ICT services that keep it close to its customers. "By using Cisco Umbrella technology, we have secured our customer base, improved our revenue streams and increased ARPU with limited cost impact, even in a low margin marketplace," concludes Ghiman. "Cisco Umbrella is extremely easy to use and implement, which is why we can build a safer digital environment for Romanian companies and their employees." "By using Cisco Umbrella, we have secured our customer base and improved our revenue streams with limited cost impact. Umbrella is extremely easy to use and implement, which is why we can build a safer digital environment for Romanian companies and their employees." Ovidiu Ghiman Chief Commercial Officer, Business Segment, Telekom Romania

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