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2020_q4_cs_texas_A_M (1)

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Case study Cisco © 2020 Cisco and/or its affiliates. All rights reserved. "Prior to Cisco Umbrella, it was hard for us to stop a lot of these threats. Because keeping up with block lists is hard." Dan Basile Executive Director for Texas A&M University System Statewide Cybersecurity Services The objective Establishing consistent security controls The A&M University System needed to ensure that 183,500 users across 11 campuses and nine state government agencies could connect to the internet without becoming vulnerable to malware and phishing attacks, accessing prohibited websites, or opening the door to information theft. To protect students, employees, and assets such as research data, the A&M System's Security Operations Center needed granular visibility into all internet activities, the ability to apply consistent security controls and a base level of security monitoring. "Because we're operating as a managed security service provider for our constituents, we're trying to take into account their needs and how to protect them every day," explains Dan Basile, Executive Director for Texas A&M University System Statewide Cybersecurity Services. "Prior to Cisco Umbrella, it was hard for us to stop a lot of these threats. Because keeping up with block lists is hard. That's a significant amount of work for someone to sit there and filter through what should be blocked, what shouldn't. And it changes on a regular basis," noted Basile. It was also essential to enable remote worker protection without impacting the user experience. In addition, the A&M System needed a solution to support its multi-factor authentication initiative, which was a critical part of the A&M System's overall security strategy. Objective: The Texas A&M University System needed to increase visibility and block threats at the DNS and IP layers, as well as establish baseline security controls across a complex and disparate environment. Solution: Cisco Umbrella Cisco Umbrella Investigate Cisco Duo Impact: • Protected 183,500 internet users on campus and at state government agencies, off network and in remote locations • Enabled Statewide Cybersecurity Services employees to cut security alerts in half and free up 100 hours per week for higher-value investigations • Reduced the high volume of phishing attacks to nearly zero with the combination of Umbrella and Duo • Achieved fast time to value with quick deployment of Umbrella

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