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2020_q4_cs_texas_A_M (1)

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Case study Cisco © 2020 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) The results "The biggest impact we saw from Umbrella was the drop in the number of security alerts on our other tool sets. We're probably saving about 100 hours per week across all of my employees due to the reduction in these alerts." Dan Basile Executive Director for Texas A&M University System Statewide Cybersecurity Services Faster mitigation of threats and near elimination of phishing attacks Using Cisco Umbrella and Duo to support its security strategy, the A&M System has been able to reduce malware and phishing attacks, secure application access, and enable faster incident investigation and response. "Duo and Umbrella are key components that allow us to stay on top of our changing work environment and the changing network of bad actors that are constantly coming at us," says Basile. The A&M System now sees millions of security blocks every day, and billions of DNS requests. They are able to stop malware before it even gets to the download phase. They can also demonstrate the value they realized from Cisco Umbrella through its reporting. "We can show our Board of Regents as well as our CEOs at each of the universities how much malware we've blocked and how many sites we've blocked to prove how effective we are," says Miller. "Plus, we can now focus on much deeper threats versus the mass of different malware that's filtered out. That's a big deal." Miller continued, "And Duo really helped us defend our folks at the individual level. Prior to us having Duo, we were having cases where the bad guys knew exactly when people were getting paid, they knew exactly who to go after, they were spearfishing them. Once we put in Duo, it went from a variety of different phishing attacks that were successful down to practically zero now." The A&M System has been able to free up investigation time for its security analysts and reduce the amount of time spent on the remediation of malware. "The biggest impact we saw from Umbrella was the drop in the number of security alerts on our other tool sets. We're probably saving about 100 hours per week across all of my employees due to the reduction in these alerts," noted Basile. In addition to using the Investigate console for threat intelligence, the A&M System security team discovered another use case: they use Investigate as a training platform for students studying to be security analysts. Basile says, "By teaching our security interns, we're giving them two years of experience so they can immediately pivot out into the industry as thought leaders. I'm very privileged to be able to use tool sets such as this not only to train our students, put to protect our users no matter where they are, as we see the security landscape really changing." "Duo and Umbrella bring a different portion of the security stack towards the customer. While they may not see Umbrella working in the background, and they definitely see Duo every time it protects them, both are working to protect that user no matter where they are. Both solutions really work to protect the client no matter where they are, and that is huge win for us in cybersecurity. They give us a greater level of visibility into authentication and internet activity, while showing how we're protecting users out there in the field," reflects Basile.

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