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TekTegrity Case Study

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© 2016 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) The results Strengthened security with bottom-line benefits for MSPs and clients "Umbrella for MSPs produced immediate benefits. We achieved a nearly 80 percent decrease in the number of threats that made it to the network, as well as a significant reduction in AV alerts," recounts Koellish. For TekTegrity and its clients alike, those gains come with bottom-line implications. "Every hour spent resolving infections onsite shrinks margins and erodes profits, while every hour saved from reacting to malware is money earned, particularly in the case of flat rate contracts." "Since Umbrella for MSPs has dramatically cut remediation time, we've been able to realize a massive profit savings, with the added bonus of being able to reallocate resources to higher-level client-facing issues. It paid for itself very quickly." He also noted better productivity. "Our clients experience less lost productivity due to downtime, which translates to better margin and profitability for them." "Umbrella for MSPs is a valuable tool for our business and our partners on multiple levels," says Koellish. "It strengthens security by keeping threats at the perimeter. It's easy to configure, use and maintain and doesn't require IT security staff. It's cloud-based, so no hardware to install or software to maintain. And perhaps most importantly, in a field where reputation is everything, Umbrella for MSPs is a reputation builder that differentiates us from our competitors and helps us get a foot in the door." Given that, Umbrella for MSPs has become a key component of TekTegrity's standard service offering. "We include it in every client's managed services agreement because it's best-in-class. That 100% compliance is the most effective way to help drive efficiency and profits on both sides of the MSP relationship." " Every product promises it will save you money; Cisco Umbrella for MSPs actually delivered on that promise." Jeremy Koellish Chief Operations Officer TekTegrity

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