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Mytech Partners Customer Story

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© 2017 Cisco and/or its affiliates. All rights reserved. The challenge Keeping mobile customers compliant and secure "Our primarily small and medium-sized business customers need us to deliver enterprise-class security," says Nathan Austin, vice president of business development for managed service provider (MSP) Mytech Partners. "Almost every industry our customers work in — from healthcare, legal, and finance to manufacturing, government, and military — requires the management of confidential information, and they want to ensure they're protected." "While it's always been a priority, our customers' security became a growing concern as we saw a sharp increase in mobility, which created new vulnerabilities to numerous serious threats, including ransomware," says Mytech Partners NOC manager James Motz. "With many customers subject to regulations like HIPAA, PCI, and SOX, a data breach could be a serious compliance issue." "We needed to advance our security posture to protect not only customers working behind office firewalls, but also those working in airports, hotels, and other places beyond the perimeter, all of whom are constantly exposed to rapidly evolving threats. What's more, we needed to demonstrate its value to customers who might otherwise view security as an impediment rather than an investment-worthy benefit to their business," says Austin. " We needed to advance our security posture to protect not only customers working behind office firewalls, but also those working in airports, hotels, and other places beyond the perimeter, all of whom are constantly exposed to rapidly evolving threats." Nathan Austin Vice President of Business Development Mytech Partners

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